FAQ

Yes. Our application process is completely non-invasive and enamel-safe. We use professional-grade dental adhesive — no drilling, no damage, no long-term effects.

If the entire gem — including adhesive — comes off within 4 weeks, we offer a complimentary reapplication. Just reach out and we’ll book you in.

Not at all. The process is quick and completely pain-free. Some clients say it feels like nothing at all — others describe it as a “tiny tickle.”

Yes — just brush gently around the gem (not directly over it) and avoid harsh toothpaste or acids. Flossing is totally fine and won't affect the gem.

We work with a curated selection of:

Swarovski® crystals

18K gold charms

Designer and limited-run pieces

All materials are cosmetic-safe and ethically sourced.

Yes, we love duo bookings. Just mention it when scheduling or book two back-to-back time slots. Each session is private, but we can seat you together if preferred.

Longevity varies per person. Most clients wear their gems anywhere from 1 to 12 months. Some wear them even longer. Longevity depends on tooth texture, lifestyle (eating habits, grinding), and how well you follow aftercare.

Absolutely. We’ll guide you through placement options based on your smile and facial features, but the final look is yours. Want something custom? Let us know in advance.

Yes. We actually recommend booking teeth whitening before your gem appointment if you’re considering both. Whitening after is also fine, but avoid doing it within 7–10 days of gem placement.

Yes. While the gems are designed to stay in place, they can be safely removed by a professional. Don’t try to peel or bite it off — this can damage your enamel.

Definitely. You can go for a subtle single gem, a stacked design, or even a custom layout. If you’re unsure what suits you, we’ll advise during your session.

The initial consultation and mold take around 15 minutes. Once your mold is complete, production typically takes 3-4 weeks, depending on the complexity of your design. You’ll be contacted as soon as your grillz are ready for pickup and fitting.

We strongly advise against eating or drinking with your grillz in. This helps avoid discoloration, food buildup, and potential damage to both your grillz and natural teeth.

Absolutely. Every set is made-to-order based on your personal style and preferences. You can choose from different shapes, stones, cuts, and finishes. During your consultation, we’ll walk you through all available options.

No — our grillz are removable and custom made to fit over your natural teeth. They are not bonded, drilled, or permanent in any way, meaning you can wear them when you choose and remove them when needed.

We offer a range of high-quality materials including solid 14k gold (yellow, white, and rose), as well as .925 sterling silver. Custom options with diamonds, gems and engravings are also available upon request.

When worn responsibly and cleaned regularly, grillz should not damage your teeth. That said, we always recommend wearing them for short periods of time, keeping your natural teeth clean, and following all aftercare guidelines to maintain oral health.

Permanent jewelry is a custom-fitted chain that’s welded directly onto your body — usually the wrist, ankle, or neck. There’s no clasp, which means it doesn’t come off unless you cut it. It’s meant to be worn continuously and designed to be minimal, symbolic, and low-maintenance.

If your chain breaks within the first 14 days, we’ll reweld it for free.

After that, rewelds are available for a small fee, as long as you still have the chain and it’s in good condition.

Not at all. The process is quick and completely pain-free. Some clients say it feels like nothing at all — otheNot at all. The welding process is quick, safe, and completely pain-free. We use a micro-welding device that creates a tiny spark — but it never touches your skin. Most clients describe it as a soft click and then it’s done.rs describe it as a “tiny tickle.”

Yes. Our chains are very lightweight and typically don’t trigger airport security.

However, for medical imaging like MRIs, we recommend you cut the chain off beforehand — you can always bring it back for a reweld afterward.

Yes! We love when people come in together — friends, partners, siblings. Just make sure to book 2 back-to-back appointments, or message us to request a custom time slot for your group.

Yes. While the chain is designed to stay on, you can easily remove it by cutting it at the jump ring (we’ll show you where). If you ever remove it and want to have it rewelded, we offer reattachment appointments at a reduced rate.

We work with a rotating selection of 14K gold-filled and sterling silver chains — all nickel-free and safe for sensitive skin.

Occasionally, we offer limited solid gold options or special charms, depending on availability. Chain styles range from ultra-fine to more bold and structured — we’ll guide you during your session.

Yes, we offer a big range of charms and connectors you can choose from.

Yes. All our chains are designed to be water- and sweat-resistant, but lifestyle will affect longevity.

To extend shine and strength:

• rinse with water after swimming (especially chlorine or saltwater)
  
  
• avoid lotions, oils or perfumes directly on the chain
  
  
• pat dry after showering
  

You’ll arrive at Serve Studio and we’ll start by showing you available chains. Once you’ve chosen one, we’ll measure and custom-fit it to your wrist, ankle or neck. When it’s perfect, we’ll weld it shut.

The entire session takes around 15–30 minutes, and we’ll walk you through care before you go.